I agree with other recent reviewers. This app is currently abandonware. I received a similar support response as posted by others (seems to be a canned ZenDesk response). The window has to be resized with each launch / reconnect to reach all the controls. The screenshot-advertised features of easy menubar access to a specific device no longer work (and haven’t for months, due to a Nest API change). The developer promises to update it when he’s no longer busy with something else.
See below for the actual response. The developer should do the honest, responsible thing and pull the app from the App Store until the broken features he’s advertising (the entire point of the app - that which supposedly makes it better than just using the Nest website and therefore worth paying $5 for). More importantly, Apple should be noticing these reviews (sort them by most recent) and proactively holding the developer accountable for key features that are and remain broken for months, and which the developer is “too busy” to update until sometime in the future, he promises. Refund definitely requested.
— Response from JoeWorkman “Support Jedi” —
Sorry about this, but unfortunately Nest updated their user interface a few months or so ago. This update has broken some things in Climate, like the menu temperature. This was a Nest update and not a Climate update. If you are having issues controlling the Nest from the window, remember the window can be adjusted, so if it is too small, adjust the window to be bigger.
Unfortunately Nest did not inform any developers that this was going to happen and we are currently in the getting close to wrapping up a huge product launch, and Joe does not have the time right now to dive in and fix what the Nest update has broken. We will do a bug fix for Climate, but we have no ETA on when this will happen.
Again, sorry about this and sorry for the delay, but there will be a fix coming.
— End of Response —